Permissions vary based on your JIRA version. See the documentation below to ensure you have the right permissions before you start setting up JIRA in Velocity.

For Data Center and JIRA Server v8.13 or below:

If you have JIRA Server v8.14 and above:

If you have JIRA Cloud:

If these credentials do not include Jira Admin permission (`Administer Jira` global permission), Velocity won't be able to create the webhooks required to keep your Jira data up-to-date. You'll need to manually create a Jira webhook by following the instructions here.

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