Permissions vary based on your JIRA version. See the documentation below to ensure you have the right permissions before you start setting up JIRA in Velocity.
For Data Center and JIRA Server v8.13 or below:
uses Basic Auth
Jira documentation on permissions: https://confluence.atlassian.com/jirasoftwareserver0813/permissions-overview-1027135602.html
If you have JIRA Server v8.14 and above:
uses bearer tokens
Jira documentation on permissions: https://confluence.atlassian.com/jirasoftwareserver0814/permissions-overview-1043893013.html
If you have JIRA Cloud:
uses basic auth
JIRA documentation on permissions: https://support.atlassian.com/jira-software-cloud/docs/how-do-jira-permissions-work/
If these credentials do not include Jira Admin permission (`Administer Jira` global permission), Velocity won't be able to create the webhooks required to keep your Jira data up-to-date. You'll need to manually create a Jira webhook by following the instructions here.